Salesforce Agentforce Training Program

Master Salesforce Agentforce through live instructor-led online training, hands-on assignments, and real-world projects. Learn to build AI agents, automate business processes, and explore practical AI-powered solutions on Salesforce. Small batches with a maximum of 5 students ensure focused learning.

The AI Agent force course is designed to introduce learners to Salesforce’s latest AI-powered technology that enables businesses to create, deploy, and manage intelligent agents. These AI-driven agents are capable of automating customer interactions, streamlining workflows, and delivering personalized experiences at scale. With Agent force, organizations can leverage generative AI to improve service, sales, and marketing outcomes while reducing manual effort.

In this course, you will explore the core features of Agent force, including building AI agents, integrating them with Salesforce data, configuring workflows, and monitoring performance. You will also learn how to design conversational flows, connect agents to customer service channels, and apply guardrails for security and compliance. Real-world use cases and guided practice sessions ensure that you gain hands-on experience in deploying AI agents effectively.

By the end of the program, you will have the knowledge and skills to harness the power of AI Agent force to drive smarter automation, improve customer engagement, and support organizational growth. This course is ideal for Salesforce professionals, administrators, consultants, and anyone eager to adopt the next generation of AI-driven CRM solutions.

Salesforce Agentforce Training Program – Learn to Build AI Agents

Step into the world of AI-powered CRM with the Salesforce Agentforce Training Program at Learn From Expert Class.

This practical, instructor-led course helps Salesforce professionals understand how to design, configure, test, and implement AI agents for real business scenarios. Develop the skills to combine Salesforce automation, CRM data, prompts, and agent actions to support customer service, sales, and business-process automation.

What You Will Learn

• Introduction to Salesforce AI and Agentforce
• Agentforce setup and Builder
• Topics, subagents, and agent instructions
• Agent actions and automation
• Salesforce Flow integration
• Prompt Builder and generative AI
• Data grounding, Salesforce Knowledge, and Data 360 concepts
• Salesforce CRM operations with AI agents
• Service Agent and Sales Agent use cases
• Advanced agent logic and Agent Script concepts
• Agent deployment and channel integration
• Testing, debugging, and optimization
• Security, governance, and production readiness

Hands-On Practice

Work on practical assignments and guided projects, including:

• AI Customer Support Agent
• AI Sales Assistant
• Business Process Automation Agent

Why Choose Learn From Expert Class?

• Live instructor-led online classes through Zoom
• Practical assignments and project-based learning
• Small batches with a maximum of 5 students
• Trainer guidance and project reviews
• Interview preparation and career-oriented learning

Course Duration: 1.5 months

Training Mode: Live online instructor-led training

Batch Size: Maximum 5 students

Prerequisites: Salesforce Admin, Sales Cloud, Service Cloud, and Apex knowledge are required.

Contact for Enrollment

Learn From Expert Class
Phone / WhatsApp: 7892176047
Email: info@learnfromexpertclass.com
Website: https://learnfromexpertclass.com/

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